Markets
We sell into English-speaking markets and staff around their business day.
Coverage is a scheduling decision, not a slogan. The map below shows the working day in each market we serve against an example delivery shift, so you can see what a given team size can realistically hold.
Coverage across the markets we serve
Coverage map · UTC
Example
United States
New York · ET / PT
United Kingdom
London · GMT / BST
Canada
Toronto · ET / PT
Australia
Sydney · AEST
Singapore
Singapore · SGT
New Zealand
Auckland · NZST
Example shift
Delivery team
Business hours shown in UTC. The dashed band is one example delivery shift — real shift patterns are designed per client around the windows that matter to their customers.
Where our clients are
Market pages are written, not generated
Each market gets a page only when there is something specific to say about buying support there. The rest are listed here until that page is worth reading.
United States
New York · ET / PT
Chat and email first, voice for escalations and billing
United Kingdom
London · GMT / BST
Email and chat, with voice for retail and subscriptions
Canada
Toronto · ET / PT
We work with businesses here. A dedicated market page is in preparation.
Australia
Sydney · AEST
We work with businesses here. A dedicated market page is in preparation.
Singapore
Singapore · SGT
We work with businesses here. A dedicated market page is in preparation.
New Zealand
Auckland · NZST
We work with businesses here. A dedicated market page is in preparation.
We are not publishing a page for every city we could name. Location pages are added when they carry something a reader in that market cannot get from this page.
Next step
Tell us which time zones your customers sit in.
Coverage windows are agreed before launch. We will tell you plainly what a given team size can cover, and what it cannot.